Registered in England No. 3922399. Registered Office: 234 Nottingham Road, Selston, Notts. NG16 6AB.
Company Secretary: Dr V Kesari    Managing Director: Ms A Astle    Director: Mrs M P Kesari

Wren Hall offers its services to both publically funded residents and those who fund their care privately.

Currently any person seeking public financial support to enter a care home comes under the jurisdiction of local authorities who are responsible for assessing the care needs of such a person.

Where the Local Authority choose to place a person in Wren Hall Nursing Home the contract will be between the Home and that Local Authority who is contracted to pay towards the cost of the accommodation as specified.

In certain circumstances additional fees may be necessary for other specific services not covered by public funding.

These additional fees are invoiced and submitted to the person contracted to be responsible. Payment is due promptly and in cases of overdue accounts Wren Hall reserves the right to charge interest at a rate of two percent per calendar month.

A resident whose fees are being paid by the local authority must authorise Wren Hall to be able to disclose such medical and other similar records and information to that authority that they may require from time to time.

In the case of publically supported individuals, the contract shall continue until terminated by either the local authority or by the home by giving the other four weeks prior notice in writing, unless otherwise agreed in writing. In the case of a privately funded resident notice may be given in writing by the resident or their representative. The notice period would be four weeks unless otherwise agreed in writing.

The person responsible for any additional fees shall pay them until the expiration of the notice.

Liability for the additional fees shall continue throughout any absence of the Resident for whatever reason. Wren Hall shall for their part keep available the Resident's accommodation unless written notice of termination is received and the agreed period has expired.

All drugs, medications and treatment drops and creams must be handed in on admission, in addition relatives are asked not to bring into Wren Hall any medication or food without consulting the Matron or Nurse-in-charge.

All clothes belonging to the Resident brought into Wren Hall must be clearly labelled with sewn in woven name tapes. This applies to all new clothes purchased in the the future. We ask that where possible, clothing be machine washable so that it can be laundered on site. Clothes put out for laundering are normally returned to your room within 48 hours. The cost of laundering is included in our accommodation fee.

Wren Hall cannot accept the responsibility for any damage, injury or loss of whatever nature, caused to or suffered by, property belonging to the Resident, save where that damage etc. is caused or sustained entirely by the wilful actions or neglect of Wren Hall Nursing Home or one of their employees, provided that employee is acting in the course of their employment.

Residents should arrange for valuable items to be fully insured at their own expense and utilise the Home's safe-keeping arrangements. The Home posesses insurance of £1000 per resident.

Wren Hall is not able to advise, help or undertake the management of a Resident's finances. A Resident or their relatives should, where possible, make alternative arrangements for the financial management of the Resident's affairs before taking up residency in the Home.

Residents who smoke and/or drink alcohol are asked to discuss their requirements prior to or on admission. In some cases it may be appropriate for cigarettes and alcohol to be held by the Homes' staff and given to the resident as requested.

For safety reasons smoking is restricted to designated areas only.

Where fees are payable we ask that this be done promptly on the due date. Where fees are overdue we reserve the right to charge interest as specified in our terms and conditions of residency.

All Residents prior to admission will be asked to sign that they have read and agree to Wren Hall's terms and conditions. where a Resident is not able to sign, their relatives will be asked to sign that they have read and agree the terms and conditions on their behalf.